Signal-boost. Because there can't be enough RAGE on this one

This probably doesn't need me to signal boost, since I picked it up from the flist anyway, but I'm just about cross enough not to care:

United Airlines: Your Disability, Your Problem

I've travelled a few times with people who needed assistance, and it was usually well done. This is pretty much a textbook case of "How Not To Do It Unless You Want People Bombarding Your Twitter Account" United are trying to get in touch with evilpuppy about it, thanks to people Tweeting and, er, Facebooking (couldn't think of a better verb...) it, and putting it here on LJ. But if this is the training they give to their staff, I think they have a bigger problem.

Of course, that bigger problem is now a few hundred people emailing/Tweeting them to express their disgust...